{"id":630,"date":"2023-12-16T13:52:06","date_gmt":"2023-12-16T12:52:06","guid":{"rendered":"https:\/\/www.ilsa.ba\/?page_id=630"},"modified":"2024-03-05T14:46:38","modified_gmt":"2024-03-05T13:46:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ilsa.ba\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1>\u010cESTO POSTAVLJENA PITANJA<\/h1>\n<div>\n<p>Ovdje \u0107ete na\u0107i najvi\u0161e odgovora. Ako i dalje ostane bilo kakvih pitanja, ne ustru\u010davajte se da nas kontaktirate.<\/p>\n<\/div>\n<h2>OP\u0160TA<\/h2>\n<div>\n<h3>Koliko \u0107u \u010dekati na svoju jako posebnu haljinu \u0161ivanu po narud\u017ebi?<\/h3>\n<div>\n<p>Vrijeme izrade traje 10-15 radnih dana nakon uplate sredstava. \u0160to prije uplatite to \u0107e vam br\u017ee sti\u0107i paket.<\/p>\n<p>Na\u0161a proizvodna linija radi po na\u010delu &#8220;prvi do\u0161ao, prvi poslu\u017een&#8221;. Ono \u0161to u praksi zna\u010di je da bismo u trenutku kada naru\u010dite svoju haljinu radili na prethodnim narud\u017ebama. To tako\u0111er zna\u010di da vrijeme \u010dekanja mo\u017ee biti mnogo kra\u0107e. Sve ovisi o broju haljina koje se izra\u0111uju u odre\u0111enom trenutku. Ali ne brinite! Jako se trudimo da va\u0161a haljina bude spremna za vas \u0161to je prije mogu\u0107e.<\/p>\n<\/div>\n<\/div>\n<h2>PROIZVODI<\/h2>\n<div>\n<h3>Da li radimo vjen\u010danice po \u017eelji?<\/h3>\n<div>\n<p>Naravno da radimo vjencanice. <br \/>Odradili smo ih dosad mnogo i na\u0161e sretne mladenke su se pro\u0161etale raznim gradovima svijeta.<\/p>\n<p>Ukoliko niste prina\u0161li svoju vjen\u010danicu u na\u0161oj ponudi (kategorija &#8220;vjen\u010danice&#8221;), kontaktirajte nas putem Viber-a, Whatsapp-a ili jednostavno pozivom na broj telefona i sklopiti \u0107emo Va\u0161u vjen\u010danicu iz snova.<\/p>\n<\/div>\n<\/div>\n<h2>DOSTAVA<\/h2>\n<ul>\n<li>\n<h3>Imate li dostavu za cijeli svijet?<\/h3>\n<div>\n<p>Da, imamo dostavu \u0161irom svijeta. Na\u0161e haljine su vas ve\u0107 donijele radost u SAD-u, Australiji, Velikoj Britaniji, Kanadi, Italiji, Francuskoj, Hrvatskoj, Njema\u010dkoj, Poljskoj, Srbiji, Holandiji, Danskoj, Austriji itd.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Povrat i zamjene<\/h3>\n<div>\n<p>Jako se trudimo opisati i fotografisati na\u0161e proizvode tako da boje \u0161to vi\u0161e sli\u010de onima u stvarnosti.<\/p>\n<p>Pa\u017eljivo pro\u010ditajte opise proizvoda i ako imate pitanja, kontaktirajte nas prije naru\u010divanja.<\/p>\n<p>Imajte na umu da razlu\u010divost i postavke monitora ili ekrana mogu utjecati na prikaz artikla, ne mo\u017ee se jam\u010diti to\u010dnost boja u potpunosti.<\/p>\n<p>Ako niste zadovoljni kupnjom, prvo nas kontaktirajte i mi \u0107emo dati sve od sebe da rije\u0161imo ovaj problem.<\/p>\n<p>Pa\u017enja: artikli po narud\u017ebi ne mogu se povratiti (dakle, sve prilago\u0111ene veli\u010dine, tkanine, boje, izmjene). Prilago\u0111ene artikle ne mo\u017eemo preprodati, stoga ne mo\u017eemo izvr\u0161iti povrat novca.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Pla\u0107anje<\/h3>\n<div>\n<p>Proizvodni proces po\u010dinje od trenutka kada su sredstva odobrena.<\/p>\n<p>Prihva\u0107amo PayPal, Wise, SEPA, SWIFT i Western Union. Prilikom obrade narud\u017ebe na\u0161 menad\u017eer \u0107e vas kontaktirati kako bi potvrdili vrstu pla\u0107anja po va\u0161em izboru i dat \u0107e vam sve potrebne rekvizite.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<hr>\n<h2>Kontaktirajte nas<\/h2>\n<ul>\n<li>\n<h3>Telefon<\/h3>\n<div>\n<p><span aria-label=\"\u041f\u043e\u0437\u043e\u0432\u0438\u0442\u0435 +387 62 973 080\">+387 62 973 080<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Email<\/h3>\n<div>\n<p><a href=\"mailto:info@ilsa.ba\">info@ilsa.ba<\/a><a href=\"mailto:info@ilsa.ba\">com<\/a><\/p>\n<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<div>\n<h3>Adresa<\/h3>\n<div>\n<p><span>Svira\u010dka b.b\u00a0<br \/>76250 Grada\u010dac<br \/>Bosna i Hercegovina<\/span><\/p>\n<\/div>\n<\/div>\n<div>\n<h3>Mre\u017ee<\/h3>\n<div>\n<p><a class=\"uk-link-reset\" href=\"https:\/\/www.instagram.com\/ilsabrand\/\">Instagram<\/a><\/p>\n<\/div>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"name\":\"FAQ\",\"type\":\"section\",\"props\":{\"height_viewport\":false,\"image_position\":\"center-center\",\"image_size\":\"cover\",\"media\":\"images\\\/demo\\\/demo-image_01.jpg\",\"media_advanced\":true,\"media_background\":\"#fff\",\"media_overlay\":\"rgba(0,0,0,0)\",\"media_size\":\"cover\",\"padding\":\"large\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"small\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-1\"},\"children\":[{\"type\":\"headline\",\"props\":{\"block_align\":\"center\",\"content\":\"\\u010cESTO POSTAVLJENA PITANJA\",\"margin_remove_bottom\":false,\"text_align\":\"center\",\"title_element\":\"h1\",\"title_style\":\"h5\"}},{\"type\":\"text\",\"props\":{\"block_align\":\"center\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Ovdje \\u0107ete na\\u0107i najvi\\u0161e odgovora. Ako i dalje ostane bilo kakvih pitanja, ne ustru\\u010davajte se da nas kontaktirate.<\\\/p>\",\"margin\":\"xlarge\",\"margin_remove_top\":true,\"maxwidth\":\"2xlarge\",\"text_align\":\"center\",\"text_style\":\"lead\"}},{\"type\":\"headline\",\"props\":{\"content\":\"OP\\u0160TA\",\"margin\":\"medium\",\"text_align\":\"left\",\"title_decoration\":\"bullet\",\"title_element\":\"h2\",\"title_style\":\"h5\"}},{\"type\":\"accordion\",\"props\":{\"collapsible\":false,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"xlarge\",\"margin_remove_top\":true,\"multiple\":false,\"show_image\":true,\"show_link\":true,\"title_element\":\"h3\"},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Vrijeme izrade traje 10-15 radnih dana nakon uplate sredstava. \\u0160to prije uplatite to \\u0107e vam br\\u017ee sti\\u0107i paket.<\\\/p>\\n\n\n<p>Na\\u0161a proizvodna linija radi po na\\u010delu \\\"prvi do\\u0161ao, prvi poslu\\u017een\\\". Ono \\u0161to u praksi zna\\u010di je da bismo u trenutku kada naru\\u010dite svoju haljinu radili na prethodnim narud\\u017ebama. To tako\\u0111er zna\\u010di da vrijeme \\u010dekanja mo\\u017ee biti mnogo kra\\u0107e. Sve ovisi o broju haljina koje se izra\\u0111uju u odre\\u0111enom trenutku. Ali ne brinite! Jako se trudimo da va\\u0161a haljina bude spremna za vas \\u0161to je prije mogu\\u0107e.<\\\/p>\",\"title\":\"Koliko \\u0107u \\u010dekati na svoju jako posebnu haljinu \\u0161ivanu po narud\\u017ebi?\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"PROIZVODI\",\"margin\":\"medium\",\"margin_remove_bottom\":false,\"text_align\":\"left\",\"title_decoration\":\"bullet\",\"title_element\":\"h2\",\"title_style\":\"h5\"}},{\"type\":\"accordion\",\"props\":{\"collapsible\":false,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"xlarge\",\"margin_remove_top\":true,\"multiple\":false,\"show_image\":true,\"show_link\":true,\"title_element\":\"h3\"},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Naravno da radimo vjencanice. <br \\\/>Odradili smo ih dosad mnogo i na\\u0161e sretne mladenke su se pro\\u0161etale raznim gradovima svijeta.<\\\/p>\\n\n\n<p>Ukoliko niste prina\\u0161li svoju vjen\\u010danicu u na\\u0161oj ponudi (kategorija \\\"vjen\\u010danice\\\"), kontaktirajte nas putem Viber-a, Whatsapp-a ili jednostavno pozivom na broj telefona i sklopiti \\u0107emo Va\\u0161u vjen\\u010danicu iz snova.<\\\/p>\",\"title\":\"Da li radimo vjen\\u010danice po \\u017eelji?\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"DOSTAVA\",\"margin\":\"medium\",\"text_align\":\"left\",\"title_decoration\":\"bullet\",\"title_element\":\"h2\",\"title_style\":\"h5\"}},{\"type\":\"accordion\",\"props\":{\"collapsible\":false,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"multiple\":true,\"show_image\":true,\"show_link\":true,\"title_element\":\"h3\"},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Da, imamo dostavu \\u0161irom svijeta. Na\\u0161e haljine su vas ve\\u0107 donijele radost u SAD-u, Australiji, Velikoj Britaniji, Kanadi, Italiji, Francuskoj, Hrvatskoj, Njema\\u010dkoj, Poljskoj, Srbiji, Holandiji, Danskoj, Austriji itd.<\\\/p>\",\"title\":\"Imate li dostavu za cijeli svijet?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Jako se trudimo opisati i fotografisati na\\u0161e proizvode tako da boje \\u0161to vi\\u0161e sli\\u010de onima u stvarnosti.<\\\/p>\\n\n\n<p>Pa\\u017eljivo pro\\u010ditajte opise proizvoda i ako imate pitanja, kontaktirajte nas prije naru\\u010divanja.<\\\/p>\\n\n\n<p>Imajte na umu da razlu\\u010divost i postavke monitora ili ekrana mogu utjecati na prikaz artikla, ne mo\\u017ee se jam\\u010diti to\\u010dnost boja u potpunosti.<\\\/p>\\n\n\n<p>Ako niste zadovoljni kupnjom, prvo nas kontaktirajte i mi \\u0107emo dati sve od sebe da rije\\u0161imo ovaj problem.<\\\/p>\\n\n\n<p>Pa\\u017enja: artikli po narud\\u017ebi ne mogu se povratiti (dakle, sve prilago\\u0111ene veli\\u010dine, tkanine, boje, izmjene). Prilago\\u0111ene artikle ne mo\\u017eemo preprodati, stoga ne mo\\u017eemo izvr\\u0161iti povrat novca.<\\\/p>\",\"title\":\"Povrat i zamjene\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Proizvodni proces po\\u010dinje od trenutka kada su sredstva odobrena.<\\\/p>\\n\n\n<p>Prihva\\u0107amo PayPal, Wise, SEPA, SWIFT i Western Union. Prilikom obrade narud\\u017ebe na\\u0161 menad\\u017eer \\u0107e vas kontaktirati kako bi potvrdili vrstu pla\\u0107anja po va\\u0161em izboru i dat \\u0107e vam sve potrebne rekvizite.<\\\/p>\",\"title\":\"Pla\\u0107anje\"}}]}]}]}]},{\"name\":\"Contact\",\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"image_size\":\"cover\",\"padding\":\"small\",\"padding_remove_top\":true,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-1\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"margin\":\"large\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Kontaktirajte nas\",\"text_align\":\"left\",\"title_element\":\"h2\",\"title_style\":\"h4\"}}]}]},{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"layout\":\"1-3,1-3,1-3\",\"row_gap\":\"large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-3\",\"width_small\":\"1-2\"},\"children\":[{\"type\":\"description_list\",\"props\":{\"column_breakpoint\":\"m\",\"layout\":\"grid-2\",\"list_element\":\"ul\",\"meta_align\":\"below-content\",\"meta_style\":\"text-meta\",\"show_content\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"title_element\":\"div\",\"title_grid_column_gap\":\"small\",\"title_grid_row_gap\":\"small\",\"title_grid_width\":\"small\",\"title_style\":\"text-bold\"},\"children\":[{\"type\":\"description_list_item\",\"props\":{\"content\":\"\n\n<p><span aria-label=\\\"\\u041f\\u043e\\u0437\\u043e\\u0432\\u0438\\u0442\\u0435 +387 62 973 080\\\">+387 62 973 080<\\\/span><\\\/p>\",\"title\":\"Telefon\"}},{\"type\":\"description_list_item\",\"props\":{\"content\":\"\n\n<p><a href=\\\"mailto:info@ilsa.ba\\\">info@ilsa.ba<\\\/a><a href=\\\"mailto:info@ilsa.ba\\\">com<\\\/a><\\\/p>\\n\n\n<p><\\\/p>\",\"title\":\"Email\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-3\",\"width_small\":\"1-2\"},\"children\":[{\"type\":\"description_list\",\"props\":{\"column_breakpoint\":\"m\",\"layout\":\"grid-2\",\"list_element\":\"ul\",\"meta_align\":\"below-content\",\"meta_style\":\"text-meta\",\"show_content\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"title_element\":\"div\",\"title_grid_column_gap\":\"small\",\"title_grid_row_gap\":\"small\",\"title_grid_width\":\"small\",\"title_style\":\"text-bold\"},\"children\":[{\"type\":\"description_list_item\",\"props\":{\"content\":\"\n\n<p><span>Svira\\u010dka b.b\\u00a0<br \\\/>76250 Grada\\u010dac<br \\\/>Bosna i Hercegovina<\\\/span><\\\/p>\",\"title\":\"Adresa\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"description_list\",\"props\":{\"column_breakpoint\":\"m\",\"layout\":\"grid-2\",\"list_element\":\"ul\",\"meta_align\":\"below-content\",\"meta_style\":\"text-meta\",\"show_content\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"title_element\":\"div\",\"title_grid_column_gap\":\"small\",\"title_grid_row_gap\":\"small\",\"title_grid_width\":\"small\",\"title_style\":\"text-bold\"},\"children\":[{\"type\":\"description_list_item\",\"props\":{\"content\":\"\n\n<p><a class=\\\"uk-link-reset\\\" href=\\\"https:\\\/\\\/www.instagram.com\\\/ilsabrand\\\/\\\">Instagram<\\\/a><\\\/p>\",\"title\":\"Mre\\u017ee\"}}]}]}]}]}],\"version\":\"4.3.5\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u010cESTO POSTAVLJENA PITANJA Ovdje \u0107ete na\u0107i najvi\u0161e odgovora. Ako i dalje ostane bilo kakvih pitanja, ne ustru\u010davajte se da nas kontaktirate. OP\u0160TA Koliko \u0107u \u010dekati na svoju jako posebnu haljinu \u0161ivanu po narud\u017ebi? Vrijeme izrade traje 10-15 radnih dana nakon uplate sredstava. \u0160to prije uplatite to \u0107e vam br\u017ee sti\u0107i paket. Na\u0161a proizvodna linija radi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-630","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ilsa.ba\/en\/wp-json\/wp\/v2\/pages\/630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ilsa.ba\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ilsa.ba\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ilsa.ba\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ilsa.ba\/en\/wp-json\/wp\/v2\/comments?post=630"}],"version-history":[{"count":17,"href":"https:\/\/www.ilsa.ba\/en\/wp-json\/wp\/v2\/pages\/630\/revisions"}],"predecessor-version":[{"id":1421,"href":"https:\/\/www.ilsa.ba\/en\/wp-json\/wp\/v2\/pages\/630\/revisions\/1421"}],"wp:attachment":[{"href":"https:\/\/www.ilsa.ba\/en\/wp-json\/wp\/v2\/media?parent=630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}